Privacy Policy

1. Introduction

Welcome to Umbra Insights. We are committed to protecting your personal information and your right to privacy. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of your information when you use our website and services, specifically in alignment with the Protection of Personal Information Act (POPIA) of South Africa.

If you have any questions or concerns about this policy, or our practices with regards to your personal information, please contact us at info@umbrainsights.co.za.

2. Information We Collect

When you visit our website, use our trading tools, or engage in our consulting services, we collect personal information that you provide to us such as:

• Name and Contact Data (Email address, phone number, and physical address).
• Credentials (Passwords and similar security information used for authentication).
• Payment Data (Information necessary to process your payments).

3. How We Use Your Information

We process your information for purposes based on legitimate business interests, the fulfillment of our contract with you, compliance with our legal obligations, and/or your consent. Specifically, we use the information to:

• Deliver market insights and professional consulting.
• Facilitate account creation and logon process for our trading tools.
• Send administrative information to you.
• Protect our services and respond to legal requests.

4. POPIA Compliance (South Africa)

As a South African entity based in Johannesburg, Umbra Insights strictly adheres to the 8 conditions for the lawful processing of personal information as set out in POPIA:

1. Accountability: We ensure that the conditions for lawful processing are complied with.
2. Processing Limitation: Data is processed lawfully and reasonably.
3. Purpose Specification: Data is collected for a specific, explicitly defined purpose.
4. Further Processing Limitation: Further processing is compatible with the original purpose.
5. Information Quality: We take steps to ensure data is complete and accurate.
6. Openness: We maintain transparency about how data is used.
7. Security Safeguards: We implement technical and organizational measures to secure data.
8. Data Subject Participation: You have the right to access and correct your data.